CASE 01
E-commerceFoundation◷ 20 min
Product review system
Define a trusted review experience for customers and moderators.
Your scenario
An online retailer wants verified customers to rate products, write comments, and upload purchase images. Reviews should help shoppers make decisions while protecting the platform from inappropriate or misleading content.
Interview taskPresent a complete BA approach
- ✓
Clarify the business goal, users, rules, and success measures.
- ✓
Define functional and non-functional requirements.
- ✓
Write one epic and at least two user stories with acceptance criteria.
- ✓
Describe the submit-review use case, including alternatives and failures.
- ✓
Identify integrations, data needs, risks, and open questions.
ModerationVerified purchaseMedia uploadPrivacyRatings API